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  By: Jeff Morgan   It’s easy to give up. In our history there have been ample opportunities to pack it in, shut it down, call it quits, yet, we keep going no matter what. And of course with each of these occurrences we come out on the other side stronger and more determined than…

By: Morgan Miller Team Making it about you is a deadly course: There is always another way to phrase your message.  Take the extra time to figure out how to always make it about them. This will pay giant dividends for you and your brand.   Keep it light: It’s hard for anyone to want…

Jeff Morgan, Owner     Who are you?  A tenacious jovial mid-westerner who refuses to allow anyone to outwork him! How did you get into the plumbing industry? I’m a son of a son of a plumber- You know the story. What animal would you ride to work? Why? Cheetah-speed baby!! Favorite Color? The Caribbean…

Community Assistance Council is the only social service agency physically located in southern Kansas City, Missouri. This can be a priority for those receiving assistance, as many have transportation limitations. With 40 years of service to this area, the agency has strong community support through area churches, businesses and individuals. CAC focuses on helping families…

Written By Jeff Morgan Here are some thoughts we teach our associates to live by: Customer service begins when you wake up. Every act is a marketing act. Be professional – but more importantly be personable. Customers can tell if you believe, you gotta believe! You are interrupting the customers routine, give them reasons to…

The realities of clean water scarcity can be depressing. On one side of the planet, you have 80% of disease caused by improper water sanitation. On the other, clean water is so common it’s often taken for granted. It’s healthy to remind oneself how lucky we are to have fresh water on demand at any…

With a major recession squeezing small businesses and big business as big as ever, how is a local company supposed to thrive and continue getting its name out to customers? Our answer came in the form of a service most of us use all the time: our Facebook. | | | | In the age…

We need your help, friends. Morgan Miller Plumbing is in the Epic Eight of KCSourcelink’s Battle of the Brands, and this weeks battle is neck and neck. Voting ends tomorrow at 4pm and every vote counts. We would love the help! The link is below. http://www.kcsourcelink.com/kc-battle

We all get up and get dressed for the day at some point, right? And well if you don’t ever get dressed then chances are you live on a nude beach. But running a business is very similar to getting dressed. Let me explain my reasoning… Undergarments: Your administration team. They are very important articles…

Could you imagine going to work each day dreading the customer you are going to HAVE to work with? How awful would that be? By noon, you’d want to walk out. There is no way a company would stay positive. You could put on your best “fake” voice, but you can only put up with…

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